Minalcon preferred engagement methodology is to forge longer term alliances with its Clients. This has proved, in our experience, the most effective mechanism to extract maximum value through implementing change and solutions in Business Improvement Management.

The key principles in the alliance are:

- Alignment of the vision of success between the two organisations
- Develop a relationship based on trust and transparency
- Commitment to the program's success benefits both organisations
- Risk is shared
- Develop teamwork and the relationship, with people wanting to be involved
- Ownership, knowledge transfer and sustainable benefits

Benefits of the alliance contract relationship

Cost savings - best practice organisations managed a ten element total cost model to assess outsourcing contracts - an alliance type contract performed best.

Service elements - enhanced reliability is a correlative outcome of the mix of planned, routine and emergency maintenance along with reduced liability costs and reduced overall maintenance costs.

Quality - quality is an issue that is closely related to reliability and best practice. All competencies, except core and essential, should be outsourced to maintain the competitive edge.